Effective Date: October 1 2024

At HealthWatchers360, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we handle your information when you communicate with us via text messaging.

1. Information We Collect

When you send or receive text messages through our service, we may collect the following information:

• Your name
• Phone number
• Message content
• Any other information you choose to provide

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries and provide services.
• To send appointment reminders, confirmations, and follow-up messages.
• To communicate important updates regarding your care.
• To comply with applicable laws and regulations.

3. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Our staff who need access to provide services.
• Third-party service providers that assist us in sending text messages (e.g., Dialpad).
• Regulatory bodies, if required by law.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Opt out of receiving text messages by replying “STOP” to any message.

6. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this privacy policy or our text messaging practices, please contact us at: 818-671-1989